Orbit Road
Enriching Your Business..Helping you to provide the best experience for your customers
Experts in Call Center services
We are experts in outsourcing your call center as well as providing you with the most reliable systems to manage your inbound and outbound calls in-house.
Call Center & Telemarketing Outsourcing
We?handle all kinds of customer services problems and inquiries. We also provide telemarketing. In all cases we help you save money and get high trained bilingual agents
Contact Center software
You can now order your own call center system or simply save money and subscribe to a monthly package of our cloud based call center software
IVR System
?Get your IVR system which makes it possible to respond to customers’ calls with pre-recorded or dynamically generated audio to further direct them on how to proceed.
Technical Support Ticketing System
If you offer technical support for your customers, then out ticketing system is perfect. It allows customers to send and receive all types of requests (support, inquiries, problems, etc.). It will? help solving problems and rising customer?s satisfaction.
CRM
Our CRM solution will help you managing your company’s interaction with current and potential customers and to determine the needs and preferences of them by organizing, tracking and sorting all customer reactions.
Our Process
Contact Us
Expert Advice
An expert will communicate with you a proposed solution and walk you through our agreement including our fair SLA.
Get Customized solution
Our team will provide you with the most suitable solution that fit your needs and business context.
Contract
Review our standard contract and feel free to discuss its terms with our legal specialist. When you feel comfortable, we sign it off.
Rest Assured, You and Your Customers are Covered
Our consistant performance in handling our client’s call center operations is a direct result from our holly SLA. We hire only committed and disciplined people and support them with healthy environment and professional training programs. Try our services for one month
Get Started Today
Let’s know your specific needs. We can help you achieve outstanding customer satisfaction levels while saving your money and time.